Drying Procedure and Safety Standards

Drying Procedure and Safety Standards

OVERVIEW Drying is a critical part of the grooming process because it affects coat preparation, skin inspection, undercoat removal, and the quality of the finished groom. Incorrect drying can contribute to fear, stress, injury, overheating, trapped moisture, hot...
Appointment Flow for Busy Salon Days

Appointment Flow for Busy Salon Days

OVERVIEW This SOP establishes a daily flow system for grooming salons managing multiple pets through check-in, bathing, drying, grooming, finishing, checkout, daycare, boarding, walk-ins, and add-on services. It recognizes that a busy salon needs more than an...
Appointment Check-In Procedure

Appointment Check-In Procedure

OVERVIEW This SOP creates a consistent appointment check-in process for grooming salons. It is designed to make sure important information is reviewed before a pet enters the grooming workflow, including appointment details, grooming requests, pet records, health...
Closing Procedures and End-of-Day Reset

Closing Procedures and End-of-Day Reset

OVERVIEW This SOP establishes a repeatable closing process so the grooming salon ends each business day clean, safe, documented, and ready for the next day. It recognizes that closing involves more than locking the doors and requires staff to account for pets,...
Opening Procedures for a Grooming Salon

Opening Procedures for a Grooming Salon

OVERVIEW This SOP establishes a repeatable opening procedure for grooming salons so the business is prepared before the first pet and client arrive. It addresses common operational issues such as missed appointment details, unsafe work areas, forgotten supplies, poor...