Two-Person Shop Workflow

Two-Person Shop Workflow

OVERVIEW Moving from a solo grooming business to a two-person operation changes how daily work is organized and how the owner leads the business. This SOP establishes clear responsibilities for tasks such as grooming, bathing, drying, client check-in and check-out,...
Service Timing & Profitability Worksheet

Service Timing & Profitability Worksheet

OVERVIEW This SOP provides a structured process for measuring how long grooming work actually takes and determining whether service pricing produces an appropriate contribution after applicable costs. It is intended for use after the pricing plan has been created and...
Floor Plan Workflow Considerations

Floor Plan Workflow Considerations

OVERVIEW The purpose of this SOP is to help an owner create and test a floor-plan concept before design and construction decisions become expensive to change. It guides the owner in documenting what each area must support, what should be close together, what should be...
Bathing Workflow and Quality Check

Bathing Workflow and Quality Check

OVERVIEW This SOP establishes a consistent process for bathing, rinsing, drying, brushing, and preparing dogs before grooming or pickup. It treats the bath and preparation process as an important quality-control point because poor bathing, rinsing, drying, or brushing...
Floor Plan Workflow Considerations

Daily Role Assignment Procedure

OVERVIEW The Daily Role Assignment Procedure provides a standardized method for organizing daily operations before work begins. Rather than relying on verbal instructions or assumptions, it establishes clear responsibility for employee roles, pet assignments, workflow...