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Matted Coat Conversation Procedure

Matted Coat Conversation Procedure

by | Jul 1, 2026

OVERVIEW The Matted Coat Conversation Procedure SOP establishes a consistent process for communicating with clients when matting affects the grooming plan. It guides staff through assessing coat condition, explaining how matting impacts grooming options, discussing...
Shave-Down Approval Procedure

Shave-Down Approval Procedure

by | Jul 1, 2026

OVERVIEW The Shave-Down Approval Procedure SOP establishes a consistent process for communicating with clients before performing any haircut that significantly reduces coat length. It guides staff through explaining shave-down terminology, clarifying the...