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Grooming Consultation Procedure

Grooming Consultation Procedure

by | Jun 30, 2026

OVERVIEW The Grooming Consultation Procedure SOP establishes a consistent process for communicating with clients before grooming services begin. It guides staff through confirming haircut expectations, assessing the pet’s coat and condition, discussing realistic...
Matted Coat Conversation Procedure

Matted Coat Conversation Procedure

by | Jul 1, 2026

OVERVIEW The Matted Coat Conversation Procedure SOP establishes a consistent process for communicating with clients when matting affects the grooming plan. It guides staff through assessing coat condition, explaining how matting impacts grooming options, discussing...